Terms & Conditions

 

1. Introduction

Welcome to Yeender (“we,” “us,” “our,” or “Yeender”). These Terms & Conditions govern your access to and use of our website, services, and website content.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Our Services

Yeender provides digital advertising and analytics services, which may include:

  • Google Ads campaign management

  • Google Ads account audits and optimization

  • Keyword research and campaign strategy

  • Google Ads conversion tracking

  • Google Tag Manager (GTM) implementation

  • Google Analytics 4 (GA4) setup and configuration

  • Advertising performance monitoring and reporting

The specific services, deliverables, fees, timelines, and responsibilities for a project will be agreed upon separately in writing.

3. No Guarantee of Advertising Results

We aim to help businesses improve their advertising strategy, measurement, and campaign performance. However, we do not guarantee specific results, including:

  • A particular number of leads, calls, sales, or conversions

  • Specific advertising costs, cost per lead, or return on investment

  • Particular search rankings, ad positions, impressions, or click-through rates

  • Approval or uninterrupted delivery of advertisements by third-party platforms

Advertising results depend on factors such as competition, budget, market conditions, website performance, offer quality, tracking accuracy, and third-party platform decisions.

Any estimates, forecasts, or examples provided are for planning purposes and are not guarantees of future performance.

4. Client Responsibilities

Clients agree to:

  • Provide accurate business information and timely access to relevant accounts.

  • Ensure they have the necessary rights and permissions for supplied content, images, trademarks, and data.

  • Review and approve campaign settings, advertising copy, budgets, and other materials when requested.

  • Ensure that their website, offers, products, and services comply with applicable laws and advertising platform policies.

  • Obtain any necessary consent or authorization for the collection and use of customer information.

  • Maintain appropriate access permissions and promptly notify us of security concerns.

Clients remain responsible for their business operations, customer communications, website content, and fulfillment of their own products or services.

5. Advertising Budgets and Third-Party Costs

Advertising spend paid to Google or another advertising platform is separate from Yeender's service fees unless expressly agreed otherwise in writing.

Clients are responsible for their approved advertising budgets and any applicable third-party charges. Budget recommendations and forecasts are estimates and do not guarantee a specific amount of traffic or results.

The client should approve the advertising budget and billing arrangements before campaigns are launched.

6. Fees and Payment

Service fees, payment schedules, deposits, recurring charges, and any applicable taxes will be communicated and agreed upon before work begins.

Unless otherwise agreed in writing, invoices are payable according to the payment terms stated on the invoice or service agreement.

Any cancellation, refund, suspension, or late-payment arrangements will be governed by the applicable written agreement and relevant law. Nothing in these Terms limits any rights that cannot legally be excluded.

7. Third-Party Platforms and Tools

Our services may use third-party products, including Google Ads, Google Analytics, Google Tag Manager, website hosting providers, and other software or integrations.

These third-party services are governed by their own terms, policies, availability, and technical requirements. Yeender does not control third-party platform decisions, outages, policy changes, account suspensions, or product modifications.

We cannot guarantee uninterrupted operation or compatibility of third-party services.

8. Intellectual Property

Unless otherwise agreed in writing, the content on this website, including text, graphics, branding, layouts, and other materials, belongs to Yeender or is used with permission.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization, except where permitted by law.

Ownership, licensing, and permitted use of client-specific campaign assets, reports, tracking configurations, and other deliverables will be determined by the applicable service agreement.

9. Acceptable Website Use

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt to gain unauthorized access to the website, its systems, or related accounts.

  • Introduce malicious code or interfere with website security or operation.

  • Copy or misuse website content in violation of applicable rights.

  • Submit false, misleading, or unauthorized information through our forms.

We may restrict access to the website when reasonably necessary to protect its security or integrity.

10. Confidentiality and Client Information

We will handle information received through our business relationship in accordance with our Privacy Policy and any applicable confidentiality agreement.

Clients should not provide passwords or sensitive account credentials through ordinary contact forms or unsecured communications. Where account access is necessary, appropriate access controls and secure sharing methods should be used.

11. Limitation of Liability

To the extent permitted by applicable law, Yeender will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of this website or third-party advertising platforms.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Any additional limitations of liability for professional services should be specified in the applicable written service agreement.

12. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims arising from your unlawful use of the website, your violation of these Terms, or materials you provide that infringe another party's rights.

This section does not apply to the extent a claim results from conduct for which Yeender is legally responsible.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review the Privacy Policy before submitting personal information through our website.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after updated terms are posted constitutes acceptance where legally applicable.

15. Governing Law

These Terms & Conditions are subject to the laws applicable in Ontario, Canada, and the applicable federal laws of Canada, without excluding any mandatory legal protections that apply to you.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us through:

Website: https://yeender.com/
Contact page: https://yeender.com/contact-us/

Please use the contact details published on our website for formal inquiries.