Privacy Policy

1. Introduction

Yeender (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit https://yeender.com/, contact us, request an audit, or inquire about our services.

This policy should be read alongside any additional privacy notices or consent requests presented when you use our website or services.

2. Personal Information We May Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information You Provide

When you complete a contact form, request a consultation, or contact us directly, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Website URL

  • Information about your advertising needs or project

  • Other information you voluntarily include in your message

Please avoid submitting sensitive personal information through ordinary website forms.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, depending on the technologies enabled. This may include:

  • IP address and approximate location

  • Browser type and device information

  • Pages visited and referring website

  • Date, time, and duration of visits

  • Website interactions and technical diagnostic information

Analytics and Advertising Information

If enabled and appropriately configured, we may use analytics and advertising technologies to understand website performance, measure advertising effectiveness, and improve our services.

These technologies may collect information about visits, traffic sources, page interactions, and conversions, subject to applicable consent requirements and your privacy choices.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and consultation requests.

  • Provide requested audits, proposals, and services.

  • Communicate about projects, deliverables, and appointments.

  • Operate, secure, and maintain our website.

  • Measure website traffic and advertising performance where permitted.

  • Improve our website, services, and customer experience.

  • Prevent fraud, misuse, and security incidents.

  • Meet legal, regulatory, accounting, or contractual obligations.

We will not use personal information for purposes that are incompatible with the purposes described in this policy without an appropriate legal basis or notice where required.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, or similar technologies.

Depending on the website configuration, these technologies may support:

  • Essential website functionality

  • Website analytics

  • Advertising measurement

  • Conversion tracking

  • Advertising personalization or remarketing

Non-essential analytics and advertising technologies will be managed in accordance with applicable consent requirements. Where required, we will seek consent before activating them.

You may be able to manage cookies through your browser settings or the privacy controls provided on our website. Disabling certain cookies may affect website functionality.

5. Google Analytics, Google Ads, GTM, and Other Providers

We may use services such as Google Analytics 4 (GA4), Google Ads, and Google Tag Manager to operate, measure, and improve our website and advertising activities.

Depending on our configuration, these tools may process information such as online identifiers, device information, page interactions, traffic sources, and conversion events.

Google Tag Manager is a tag-management tool; the information collected depends on the tags and integrations configured through it.

Third-party providers process information according to their own terms and privacy policies. You can learn more through Google's privacy resources at:

https://policies.google.com/privacy

We will configure these technologies and related consent controls in accordance with applicable requirements.

6. How We Share Personal Information

We do not sell personal information to third parties for money.

We may disclose information, where appropriate and legally permitted, to:

  • Service providers supporting our website, hosting, communications, analytics, or business operations.

  • Advertising and analytics providers when relevant to the services being used.

  • Professional advisers, including legal and accounting professionals.

  • Government authorities, regulators, or other parties when required by law or necessary to protect legal rights.

  • A successor organization in connection with a business transaction, subject to applicable legal requirements.

We seek to limit disclosures to information reasonably necessary for the relevant purpose and to use appropriate contractual or other safeguards where required.

7. International Processing

Some service providers may process or store information outside Ontario or Canada, including in jurisdictions where privacy laws may differ.

Where applicable, information may be subject to the laws and lawful access requirements of those jurisdictions.

We will take reasonable steps to address applicable privacy and contractual requirements when selecting and using service providers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining appropriate records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information, the reason it was collected, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, subject to applicable law.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on applicable law and your circumstances, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Withdraw consent where processing is based on consent, subject to legal or contractual restrictions.

  • Request deletion or de-identification where applicable law provides that right.

  • Ask questions or raise concerns about our handling of personal information.

  • Make a complaint to the appropriate privacy regulator.

To submit a privacy request, contact us using the contact information on https://yeender.com/contact-us/.

We may need to verify your identity before responding. We will respond in accordance with applicable legal requirements.

11. Marketing Communications

If we send promotional emails or other marketing communications, we will do so in accordance with applicable law.

You can opt out of promotional emails by following the unsubscribe instructions in the message or by contacting us.

We may still send non-promotional communications relating to a request or service you have initiated.

12. Children's Privacy

Our website and services are intended for business users and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices, content, or security.

When you visit a third-party website, review its privacy policy and terms before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our services, website technologies, or legal obligations change.

The updated policy will be published on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us through:

Website: https://yeender.com/
Contact page: https://yeender.com/contact-us/

Please identify your inquiry as a privacy-related request so it can be directed appropriately.